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- 0:00 – Intro: Why local numbers matter 0:12 – What is local presence? 0:20 – How to enable local presence in
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- 00:00 - Intro 00:08 - Agent workspace in
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EMPHASIZING RESPONSIVENESS TO 00:12 – How Call Notes work for call centers 00:29 – How Call Notes improve teamwork and In this video, we walk you through each step an agent takes when assigned to a 00:08 - What is call queue? 00:38 - How to set up a call queue? 02:06 - Call queue benefits. Managing multiple calls ...
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