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  • True CX transformation requires more than automation.
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  • In this thought leadership conversation, globally recognized AI expert and best-selling author Pascal Bornet joins

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Automation is accelerating fast, and supervisors need a way to stay connected to every customer moment, whether led by human ... Would you put a bad experience in front of your CEO? At Brinks Home, they didn't just trust their AI Modern customers don't stick to one channel - and neither should your AI Agents

Join Cassie Kozyrkov, Google's former Chief Decision Scientist, and

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